Privacy Notice

360insights (Canada) Ltd. and our affiliated companies, including 360insights (USA) Ltd., 360insights (Europe) Ltd., and 360insights (EEA) GmbH (collectively referred to as “360insights,” “we,” “us,” or “our”) provides incentive programs (“Incentive Programs”) at on behalf of Tado GmbH (our “Partner”).

We’ve drafted this Privacy Notice to inform you on how we handle the Personal Information of the visitors (“you”) to this Partner-branded website (the “Branded Site”). This Privacy Notice outlines the legal basis on which we process your Personal Information and provides other information as required by various privacy laws around the world, such as the EU GDPR.

Please read through this Privacy Notice carefully so that you may decide to consent, refuse to consent, or later withdraw your consent to the collection and use of your Personal Information.

This Privacy Notice is effective: 12/01/2022

1.    Your Consent

(a)  Providing Consent

(b)   If you Elect Not to Provide Your Consent

(c)   Withdrawing Consent

2.    What Is Personal Information?

3.    Your Privacy Rights on this Branded Site

4.    Why We Collect Personal Information

5.    How We Collect Personal Information

6.    Who is Your Data Controller?

7.    Legal Basis of Processing

8.    What Personal Information Do We Collect?

(a)  Marketing Communications

(b)   Cookies and Device Identifiers

(c)   Branded Site Usage Information

(d)  California Do Not Track Requests

9.    How we use and share your Personal Information

10.   Anonymized Data

11.   International Data Transfers

12.   How We Protect Your Information

13.   Your Rights to Access, Portability, and to be Forgotten

(a)  Your Right to Access

(b)   Updating or Correcting Your Information

(c)   Your Right to Data Portability

(d)  Data Retention and the Right to be Forgotten

14.   We May Change this Privacy Notice

15.   Other Sites

16.   Data Privacy Contact

  1. Anchor Your Consent

Having reviewed this Privacy Notice, or having been given the opportunity to do so, and by confirming your consent, you expressly consent to all of the provisions of this Privacy Notice and to the Terms and Conditions governing the use of the Branded Site (the “Terms”).

You may choose to not consent to the processing of your Personal Information in accordance with our Privacy Notice. However, if you choose not to consent or you later withdraw your consent, then we may not be able to provide you the Incentive Programs on behalf of Tado GmbH.

Specifically, you will not be able to create an account or participate on this Branded Site, and hence you will be unable to apply for and receive any form of rebate or incentive from our Partner. In some cases, a rebate or incentive may be available by obtaining a mail-in form from our Partner.​​​​​​​

Except as required or permitted by applicable data protection laws, we will not use or disclose your Personal Information for any purpose for which you refuse us consent or later withdraw your consent. You may at any time withdraw your consent with future effect and without affecting the lawfulness of the processing of your Personal Information based on your previous consent.

If you withdraw consent, you agree that despite this withdrawal we may continue to use the Personal Information previously provided to us (i) to the extent that we are contractually obligated to do so, (ii) to the extent necessary to enforce any contractual obligations you may have to 360insights, and (iii) for any other legitimate purpose (including fraud prevention) permitted by applicable data protection laws. If you withdraw your consent to use and disclose this information, we may no longer be able to communicate with you or provide you the Incentive Programs on behalf of Tado GmbH.

“Personal Information” is broadly defined to include all information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. Personal Information could be as simple and direct as your name, but it could also be less explicit like how a certain individual interacted with a website or an advertisement.

We believe in the fundamental right to privacy and that your rights should not differ based on where you live. Accordingly, no matter your residency, you have the following rights with respect to the Personal Information that we collect, use, or share:

Right to be Informed

The right to be informed about the collection and use of your Personal Information.

Right to Access

The right to be provided with a copy of your Personal Information held by us, including

  • the categories of Personal Information we collected about you, if any;
  • the categories of sources for the Personal Information we collected about you;
  • our business or commercial purpose for collecting that Personal Information;
  • the categories of third parties with whom we share that Personal Information;
  • the specific pieces of Personal Information we collected about you; and,
  • a list of Personal Information categories that were disclosed for business purposes.

Right to Rectification

The right to require us to correct your Personal Information if it’s inaccurate or incomplete.

Right to be Forgotten

The right to require us to delete your Personal Information where there is no compelling reason for its continued processing.

Right to Restriction of Processing

The right to require us to stop processing your Personal Information but still allow us to hold onto it.

Right to Data Portability

The right to receive the Personal Information you provided to us, in a structured, commonly used, and machine-readable format or transmit that Personal Information to a third party—in certain situations

Right to Object

The right to object to our continued processing of your Personal Information.

Right to No Discrimination

The right not to be discriminated against for exercising any of your rights.

Right Not to be Subject to Automated Individual Decision-Making

The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or significantly affects you

Right to Lodge a Complaint with your Supervisory Authority

The right to complain about the breach of your rights to the competent data protection authority.

To exercise your rights, you may reach out to us by email at

You also have the right to approach the competent data protection authority with your request or complaint. If you live within:

  • the European Economic Area (EEA), a list and contact details of local data protection authorities is available here.
  • the United Kingdom (UK), you may contact the UK Information Commissioner’s Office at Contact us | ICO.
  1. Anchor Why We Collect Personal Information

We collect your Personal Information to enable and manage your participation in this Incentive Program, and for the other uses described here. By providing your Personal Information to us, you are also consenting to our sharing of that information with the Partner.

Specifically, we collect your Personal Information:

  1. Anchor How We Collect Personal Information

The Personal Information that we collect varies depending on the nature of and reason for your interaction with us. We collect Personal Information:

  1. Anchor Who is Your Data Controller?

Tado GmbH, Sapporobogen 6-8, 80673 Munich, Germany is the Data Controller of this Incentive Program. 360insights is the Data Processor for the processing activities described in this Privacy Notice. As noted below, we may share Personal Information with affiliated 360insights companies. 360insights companies are jointly responsible for the protection of your Personal Information.

  1. Anchor Legal Basis of Processing

We process your Personal Information because such processing is necessary for:

  1. Anchor What Personal Information Do We Collect?

We have collected the following categories of personal information from consumers:

Categories of Personal Information

What Personal Information We Collect

Why We Collect that Personal Information

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, or other similar identifiers.

  • Registration and management of your account on Branded Site.
  • To communicate with you

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

  • Registration and management of your account on Branded Site

C. Protected classification characteristics under California or federal law.

We do not collect this type of Personal Information

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

  • Registration and management of your account on Branded Site

E. Biometric information.

We do not collect this type of Personal Information

F. Internet or other similar network activity.

Branded Site browsing and search history, information on a consumer’s interaction with a website, application, or advertisement.

  • Analytics

G. Geolocation data.

We do not collect this type of Personal Information

H. Sensory data.

We do not collect this type of Personal Information

I. Professional or employment-related information.

We do not collect this type of Personal Information

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

We do not collect this type of Personal Information

K. Inferences drawn from other personal information.

We do not collect this type of Personal Information

Anchor Marketing Communications

Where we are legally required to do so, we ask you for your prior consent before providing you with promotional materials or information (referred to as “Commercial Electronic Messages,” or “CEMs”). You may withdraw your consent to the receipt of CEMs at any time. This will not affect the processing of your Personal Information in relation to any rebate or incentive claim submitted to us on behalf of any of our manufacturer or distributor clients.

Anchor Cookies and Device Identifiers

This Branded Site uses “cookies” and device identifiers to help personalise your online experience with us. A cookie is a small text file that is stored on your computer to help us make your visit to our Branded Site more “user-friendly.” Cookies provide us with information about your use of the Branded Site that can help us improve the Branded Site and your experience with it. Please consult our Cookie Policy for more information.

A device identifier is a unique label can be used to identify a mobile device. Device identifiers may be used to track, analyze and improve the performance of the Branded Site and the Services.

Anchor Branded Site Usage Information

Like most websites, this Branded Site gathers traffic patterns, usage information and other aggregated data in order to evaluate our visitors’ preferences and the effectiveness of our Branded Site. This aggregate usage data does not identify you individually. We may share anonymous, aggregated statistics about visitors to our Branded Site with others outside our company, or we may allow third parties to collect aggregate data through our Branded Site.

  1. Anchor How we use and share your Personal Information

We do not sell Personal Information.

We will not share your Personal Information, except:

We may also share your Personal Information with one or more of our respective subsidiary and parent companies, and other affiliated legal entities and businesses who are under common corporate control. However, all of the parent, subsidiary and affiliated legal entities and businesses of 360insights that receive your Personal Information will comply with the terms of this Privacy Notice and all applicable data protection laws with respect to their use and disclosure of such Personal Information.

  1. Anchor Anonymized Data

We may create de-identified or anonymized data from Personal Information that you provide to us by excluding data components (such as your name, email address or linkable tracking ID) that makes the data personally identifiable to you. Anonymized data is no longer considered Personal Information and is not subject to this Privacy Notice.

  1. Anchor International Data Transfers

360insights is a global organization. Sharing Personal Information cross-border is required for us to fulfil the purposes for which you have disclosed that Personal Information to us.

Sharing data across borders is essential so that you receive the same high-quality service wherever you are in the world. As a result, we will, subject to applicable data protection laws, transfer Personal Information collected in connection with the Services, to entities in countries where data protection standards may differ from those in the country where you reside. By accessing the Branded Site and utilizing the Services, you understand and consent to our transfer of your Personal Information globally. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries will be entitled to access your Personal Information.

In the event we transfer personal data to external recipients outside the EEA or the UK, we will only do so if: (i) the recipient is in a jurisdiction deemed adequate by the EU or by the UK, or (ii) the recipient has entered into EU or UK Standard Contractual Clauses with us; or, (iii) the recipient has implemented Binding Corporate Rules in its organization.

  1. Anchor How We Protect Your Information

To protect your Personal Information against accidental or unlawful destruction, loss, use, or alteration and against unauthorized disclosure or access, we and our subprocessors use appropriate physical, technical and organizational security measures.

  1. Anchor Your Rights to Access, Portability, and to be Forgotten

The disclosure of information will be provided to you free of cost. If your access request is manifestly unfounded or excessive, in particular because of the requests repetitive character, then we may levy a charge to cover our administrative expenses (we also may refuse such repetitious or vexatious requests for access).

We reserve the right to decline your request where the information requested:

  • would disclose Personal Information of another individual or of a deceased individual;
  • is subject to legal privilege;
  • is personal health information that was not provided to us directly by the individual requesting access;
  • is not readily retrievable and the burden or cost of providing would be disproportionate to the nature or value of the information;
  • does not exist, is not held, or cannot be found by us, could reasonably result in serious emotional harm to the individual or another individual, or serious bodily harm to another individual; or,
  • may harm or interfere with law enforcement activities and other investigative or regulatory functions of a body authorized by statute to perform such functions.

We also will not disclose the Personal Information where a law of your country, state, province, or other subnational entity would bar such disclosure.

You may in most cases correct or update your Personal Information by accessing your Account directly, or by instructing us to do so on your behalf.

If we provided you access to your Personal Information, we will provide it to you in a structured, commonly used, and machine-readable format. If you made your request electronically, we would provide access in electronic form unless you request otherwise. Your request may also be delivered by mail. This format will be, to the extent technically feasible, in a readily useable format that allows you to transmit this information to another entity without hindrance.

We do not hold onto your data forever. Instead, our default is to retain your Personal Information:

  • until it is no longer necessary for the purposes for which it was collected or otherwise processed;
  • to comply with legal obligations (such as retention obligations under employment, tax or commercial laws); or,
  • until you request that we delete it.

If you make a deletion request (see Exercising Access, Data Portability and Deletion Rights), we will delete (and direct our service providers to delete) your Personal Information from our records, unless we or our Service Providers must retain your Personal Information to:

  • complete the enquiry for which your Personal Information was collected, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
  • detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
  • comply with any legal obligation; or,
  • make other internal and lawful uses of that information that are compatible with the context in which you provided it.
  1. Anchor We May Change this Privacy Notice

In order to maintain or enhance our Services it might be necessary to change this Privacy Notice from time to time. We therefore reserve the right to modify this Privacy Notice at any time, subject to applicable data protection laws. Please visit the Branded Site from time to time for information on updates to this Privacy Notice.

  1. Anchor Other Sites

This Privacy Notice solely applies to the Personal Information collected by us pursuant to this Branded Site. We create and maintain other branded websites on behalf of other partners for the provision of Incentive Programs to them and to their associates, customers, affiliates, and sales representatives. Each branded site is subject to its own separate privacy notice and this Privacy Notice does not apply to other branded sites. Please refer to the privacy policy on each branded site for information about how we collect, use, and share Personal Information collected on those sites.

In addition, we also maintain a Corporate Site. This Privacy Notice does not apply to the Corporate Site; the Corporate Site is subject to its own separate Privacy Notice.

  1. Anchor Data Privacy Contact

If you have any questions regarding this Privacy Notice or the privacy practices of 360insights or its subprocessors, or if you require assistance to withdraw your consent to our processing of your Personal Information or wish to request that your Personal Information be deleted, please contact us by sending an email to or writing to us at 360insights, 300 King St., Whitby ON L1N 4Z4, Attention: Chief Privacy Officer.